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Black Friday Email Marketing Step-By-Step Guide

We’ve all been there. You’re getting ready for Black Friday, your inbox is blowing up with emails, and let’s be honest, 90% of them go straight to the trash. Now, imagine if your emails could avoid that dreaded “delete” button and actually stand out. Yeah, that’s the goal.

But here’s the thing—Black Friday email marketing isn’t just about shoving discounts down people’s throats. It’s about storytelling. Yup, crafting a narrative arc for your emails can be a game-changer. So, let’s walk through how to do it, step by step.

 

1. Craft a Narrative Arc for Your Emails

Think of your Black Friday email marketing like a mini-movie. Your subscribers are the main characters, and your job is to take them on a journey—one that makes them feel like they need to be part of your Black Friday deals.

Pre-Launch

Two weeks (minimum) before Black Friday, it’s time to start planting the seeds. This is your teaser phase, and a key part of any successful Black Friday email marketing strategy. Get them problem-aware. Your customers have pain points, and your job is to nudge them into recognizing them. Whatever it is, you’re their little reminder! Not in a pushy way, but in a “You’re gonna thank me later” way.

In this phase, drop hints about what’s coming. You’re not spilling the whole tea just yet, but you’re building anticipation. Maybe it’s a “Something big is coming” email, or you could get cheeky with a “Mark your calendar, you don’t want to miss this” subject line.

Launch Day

Now it’s go-time. This is the big moment in your Black Friday email marketing campaign where you hit them with the goods. They know their problem, now show them the solution—your offer. You want to crank up the urgency and make them feel like they’re getting something exclusive. Because let’s face it, nobody wants to miss out on the deal of the century (or at least, the deal of the weekend).

A straight-to-the-point subject line like “It’s here! Our Black Friday deals just dropped!” works wonders. And inside, don’t just list deals—tell them why these deals solve their problems. Be relatable: “Struggling to find the perfect gift for your incredibly-hard-to-buy-for dad? We’ve got you.” Boom, now they’re emotionally hooked.

Last Chance

Ah, FOMO—the marketer’s best friend. As Black Friday winds down, it’s time to let people know this is their FINAL opportunity to snag some great deals. You can send a “Last chance to save big!” email that sparks urgency. Throw in a countdown timer for good measure, and watch those clicks roll in. Seriously, there’s nothing quite like the fear of missing out to make people act.

 

2. Incorporate Storytelling Elements

Now, let’s spice things up by making your Black Friday email marketing more than just sales pitches. Use storytelling to build connections. Your customers are busy, overwhelmed, and trying to check off that never-ending shopping list. They’ve got problems (cue your pre-launch emails), and you’ve got the solution.

Talk to their pain points. Let’s say you’re selling tech gadgets. Your email could tell the story of someone struggling with an outdated laptop—sound familiar? Relatable pain, real solution. “Bob’s had the same laptop since 2015, and trust me, it’s starting to act its age. This Black Friday, Bob’s about to score a huge upgrade—and you can too!”

It doesn’t have to be over-the-top, just enough to make them feel seen. That’s the kind of storytelling that makes your Black Friday email marketing feel personal and engaging.

woman walking down the stairs with laptop in hand

3. Optimize for Engagement

You could have the best story in the world, but if your emails don’t grab attention right away, it’s like having the perfect message but no one ever hears it. Your subject line is the first impression—it needs to be strong enough to make people stop and take notice. Don’t go for the generic “Black Friday Sale.” Spice it up: “Ready to save BIG? Our biggest deals of the year are waiting.”

Then, keep them engaged with visuals that pop and CTAs (call to actions) that guide them. Every email in your sequence should have a clear direction: “Shop Now,” “Grab Your Deal,” or “Act Fast Before It’s Gone.” They shouldn’t have to wonder where to click.

4. Analyze and Adjust

No Black Friday email marketing campaign is complete without a little number crunching. Once your Black Friday email marathon is done, take a look at the data. Open rates, click-through rates, conversions—this is where you find out what resonated and what fell flat.

Maybe your pre-launch emails didn’t get much love, or perhaps your last-chance email was a home run. Either way, track it, adjust your strategy, and apply those insights to future campaigns. Storytelling is about testing what works and learning what doesn’t.

Looking for a simple email marketing strategy you can implement right now? Check out my blog post!

 

Example Black Friday Email Marketing Sequence

To help you wrap your head around this, here’s a sample Black Friday email marketing timeline:

  • 2 Weeks Before: Teaser email, hinting at what’s to come.
  • 1 Week Before: Build more anticipation. Remind them it’s getting closer.
  • 1 Day Before Thanksgiving: The big reveal is coming tomorrow. Get ready.
  • Black Friday: GO TIME! Send your launch day email with all the juicy deals.
  • Sunday: Last chance email. 
  • Cyber Monday: The encore. Because who says you can’t squeeze one more day out of this?

 

woman walking with a coffee in hand | black friday email marketing

Final Thoughts on Black Friday Email Marketing

Black Friday email marketing isn’t about screaming “SALE” from the rooftops. It’s about crafting a journey that takes your audience from problem-aware to solution-happy, with a healthy dose of FOMO thrown in for good measure. By treating your emails like a story—and making your customer the hero—you’ll not only stand out in a crowded inbox, but you’ll also build lasting relationships. And trust me, that’s a deal worth snagging.

Ready to take your storytelling to the next level and truly connect with your audience? Let’s chat! Curious about what sets your storytelling apart? Take this quiz to discover personalized strategies that’ll help you shine, with a bit of expert guidance from yours truly!

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